The knowledge, skills and abilities (KSAs) necessary for the successful performance of a government position are contained on each job vacancy announcement. KSAs are often times referred to on vacancy announcements as: Evaluation Factors, Rating Factors, Quality Ranking Factors, Knowledge, Abilities, Skills and Other Characteristics, or Job Elements.

Well-written KSA responses will set you apart from other candidates for the same job. How important is it to address the KSAs when applying for a job vacancy? Consider this definition of KSAs previously referenced in the “The Federal Personnel Manual”: “The factors that identify the better candidates from a group of persons basically qualified for a position.” The ranking of job candidates is primarily derived from the scores received during the ranking process. The scores are computed based upon the information obtained from the KSAs.

Attach your resume/CV and we will contact you about creating your KSA and if necessary, a government resume.

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Note: If you don't want to upload your resume here, you can fax it to 800-927-4611 or send it to instead.

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